Chaffetz has made it clear he wants the next director of the agency to be an outsider who can bring in a fresh perspective. In addition to new management, the Secret Service will need more personnel, a larger budget, and more training thinks Susan McGalla. This past September, a random person was able to jump the fence at the White House and make it inside the East Room before agents bum rushed him. President Obama also inadvertently rode the elevator at the CDC with an armed contractor due to another security lapse by the Secret Service. Also, someone flew a drone onto the White House lawn.